Email: me@pixp.cc
Location: Houston, TX
I am a Technical Support Engineer with a background in Computer Science and a passion for development. I am always looking for new opportunities to learn and grow as a developer.
Bug Battler
Documentation Deity
Ticket Tamer
Skills
Experience
- Write and maintain support documentation for customer-driven solutions.
- Provide fast, accurate support to end users.
- Identify and debug product issues on customer systems.
- Create accurate reproduction steps in testing environments.
- Contribute to internal guides and documentation to promote knowledge sharing among team members.
- Deliver detailed casework to Development, including researched solutions where possible.
- Assist development of internal tools (Python, Go, Perl, Bash).
